Store Policies Provides information on store policies.

Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Quality Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods, inform us within seven days of your receipt of the goods.

Delivery Information

Delivery charges are calculated through USPS and are based on the total weight of the items being shipped. We ship as soon as we can. We try to get orders out the same day or next day depending on when the order is placed. Orders placed before 2pm central time usually get shipped the same day. After 2pm CST, orders will be shipped the next business day. 

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly. It will then be dealt with confidentially, and effectively.

Stellar Hemp
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